We are diligently working on shipping out all orders promptly. Orders are typically processed within 24 hours and ship out on the next business day. Higher-order volumes or national holidays may cause a slight delay, but we will contact you if any issues occur. All tracking details are emailed to the account associated when placing your order. You are responsible for keeping track of your package once it has left our office. Please check your spam folder if you haven’t received a confirmation email. Shipping time varies per region, but it can take 7-10 business days to deliver an order. For an update on domestic orders, head to www.usps.com or fedex.com and enter your tracking number to locate your package or arrange for redelivery. Please be advised that we are not responsible for packages left unclaimed at your local post office or delays caused by weather or acts of nature.
If you need further assistance, please email us at info@drsebiscellfood.com with your contact information and order number or call us at 310 838-2490 so we can better assist you.